Coronavirus Update

Letting Solutions is open for business, albeit strictly in line with all the required rules around the Coronavirus epidemic. Members of the Team are working remotely covering all aspects of the business. Our hours of business are unchanged, namely:

Monday to Friday from 9.15 am to 5 pm except on Wednesdays, when we do training and open from 11am to 5pm.

For more information please see our full page details here

Please don’t hesitate to contact us, even if you are not a current client. You can ring us on 01506 496006 where our Team are waiting to help. Or you can email us at:

Everyone please take care.

The Letting Solutions’ Team

Search Profile

Find Properties:

Use my current location
AdvancedBasic search

Deposit protection schemes in Scotland - what do you need to know?

Mon 13 Jun 2022

Protecting your tenants' deposits is not only vitally important to the smooth running of tenancies, but also a legal obligation and can help avoid disputes at a later date. So, it really does pay to fully understand your obligations as a landlord when it comes to keeping deposits safe.


Deposit protection schemes will differ depending on where you are located and what regulations your government has approved, which is why we will provide a detailed outline below of what you need to know about deposit protection schemes in Scotland.


Deposits explained


As a landlord, you have certain responsibilities to uphold when it comes to your property and your tenant.


During a tenancy, things won’t always go smoothly, which is why a deposit should be put in place to act as a guarantee against things such as damage to the property, cleaning bills that need to be covered due to the property being left in a poor condition, unpaid bills or rent.


A deposit can, however, not be used to cover costs to replace items that are damaged or worn due to normal wear and tear which includes worn furniture and carpets.


Tenancy deposit schemes


Within 30 working days of a new tenancy starting, you must ensure that your tenants’ have their deposit registered in a tenancy deposit scheme.


Their deposit money will be stored and protected during the tenancy, preventing you, as the landlord, from taking money out of the deposit during your tenancy. There are no additional costs for the tenant when a landlord registers a deposit.


There are three schemes which have been approved by the Scottish government and as a landlord, you should use one of these to keep deposits safe. They are:


● Safe Deposits Scotland

● My Deposits Scotland

● Letting Protection Service Scotland


Once a suitable scheme has been selected, as a landlord you will have to inform your tenant how much the deposit is, what date you have received the deposit, what date it was registered with the deposit scheme, which scheme it was registered with, and the contact details for the scheme.


The tenancy deposit scheme will also be in contact with your tenant to confirm that you have provided them with the necessary details.


Deposit registration and payment


If the deposit has not been registered with any of the schemes listed above, then the tenant will be entitled to compensation. The First-tier Tribunal Housing and Property Chamber can order you to pay the compensation if the deposit is not registered within 30 working days and could be up to three times the amount of your deposit.


If your tenant applies for a tribunal, which is allowed either during the tenancy or up to three months after the tenancy has ended, then you could also be ordered by the tribunal to register your deposit with a scheme.


At the start of the tenancy, you may ask for rent and a deposit to be paid. You can ask for a maximum of two months' rent as a deposit. Provide a receipt to the tenant to confirm that the payment has successfully been made to protect yourself from misleading your tenant in any way.


Once the tenancy ends, you should tell your tenancy deposit scheme whether you want to make any deductions from the deposit before it is returned to the tenant. The deposit scheme will then clarify if the tenant agrees with the deductions, and if not, then a request for a depute resolution can be made.


Dispute resolution


If a dispute resolution process has been requested by your tenant, then you are obligated to enter into it, however, there has to be evidence provided that there have been negotiations prior. The scheme will take into account the evidence that you and your tenant have given to them, and a decision should be reached within 20 working days.


Here at Letting Solutions, West Lothian’s first dedicated lettings agency, we can guide you through all aspects of the lettings journey and can help you to get the most from your rental properties as a result. You can find out more about our current hours of service and our current ways of working here.

Please don’t hesitate to contact us, even if you are not a current client. You can ring us on 01506 496006 where our team are waiting to help. Or you can email us at:

News Archive

August 2022

Scottish eviction reforms - what is the latest?

Sub-letting - what are the rules for tenants?

June 2022

Green mortgages - should landlords be considering them?

Revealed - insider tips on becoming a successful landlord

Is rental reform in Scotland neglecting the needs of landlords?

Deposit protection schemes in Scotland - what do you need to know?

Now is a good time to be a Scottish landlord - here's why

March 2022

Rental yields – everything Scottish landlords need to know

Landlord Tips – how to stage your property to attract tenants

Landlords - how to attract tenants this spring

February 2022

A New Deal for Tenants – what are the Scottish Government’s plans all about?

January 2022

New fire safety regulations introduced – what do landlords need to know?

How to maintain your rental property this winter – the top tips

December 2021

Landlords – what are the top 7 most vital factors to consider before letting a property out?

Landlords – why you should list your property before the Christmas period

November 2021

What should landlords do about empty properties over Christmas?

Optimism on the rise – are the good times back for landlords?

October 2021

Electrical Standards - what Scottish landlords will need to know and do from next year

Scottish government announces grant for tenants in rent arrears - what do landlords need to know?

September 2021

Rent controls in Scotland – what do we know?

August 2021

Landlords - why summer is a great time to let a property

July 2021

Revealed - why landlords need to be aware of lighting changes

May 2021

Why it’s still a great time to be a landlord in Scotland

Housing to 2040 – what does it mean for landlords?

April 2021

Energy efficiency in private rented housing – when will the changes occur?

March 2021

Landlords – eight common mistakes to avoid in 2021

Landlords – four ways to improve your property this spring

February 2021

Landlords – why good broadband can help make your home more valuable

January 2021

Covid update – Scotland goes into a full lockdown, what do you need to know?

November 2020

Update – rents in West Lothian have increased above the rate of inflation since 2010

Covid-19 FAQs for landlords – what can and can’t you currently do?

Landlords – here are some top tips to reduce rent arrears

October 2020

The latest Covid-19 restrictions in Scotland and what they mean for landlords

September 2020

How to be a good landlord in 2020

News roundup – landlords call for direct government help plus short-term let regulation

August 2020

Revealed – what is the current Covid-19 advice for landlords in Scotland?

July 2020

How can landlords make a rented property feel like a home?

A potential saving for landlords? Scottish government announces cut to LBTT

June 2020

Landlord news update - Bill proposing cap on rent rises is abandoned

Landlords – dealing with tenants during the lockdown

May 2020

News roundup – Scotland home to UK’s highest yields and BTR growth north of the border

Preparing your rental property for a viewing – the top tips

April 2020

Buy-to-let mortgage holidays – what do landlords need to know?

March 2020

Landlords – here’s how to create the perfect rental property for tenants

Three ways to improve your rental property

January 2020

Deposit research and huge landlord fine highlight importance of compliance

How to renovate a rental property on a budget

December 2019

Property price update – why West Lothian is the perfect location for landlords

Landlords – here’s why you should have faith in the Scottish market

November 2019

Boost for landlords as tenant sentiment remains high

The heating conundrum – can you box off your thermostat?

October 2019

Rental trends – what are tenants looking for in a property?

How to be a responsible landlord

August 2019

Where are Scotland’s overseas investors from?

Tenancy deposit protection – how can landlords remain compliant?

HMRC clampdown on underpaid tax – what do landlords need to know?

June 2019

What do renters want from their property? Top 10 features revealed

What do landlords need to do before tenants move in?

May 2019

Landlord insurance and home insurance - what are the key differences?

The Latest on the property market and Brexit

A guide to getting a mortgage with bad credit

March 2019

How to keep condensation to a minimum in your rental properties

February 2019

Why Scotland remains an ideal buy-to-let hotspot for investors

January 2019

Plans to raise rate of additional dwelling tax – what does this mean for landlords?

Tenant immigration checks – could they be introduced in Scotland?

December 2018

2019 – what do landlords need to look out for?

Landlords - is your letting agency part of the Register of Letting Agents?

November 2018

Strong yields and growing property prices boost Scotland’s landlords

Buy-to-let mortgages – what do landlords need to know?

How to make your rental property suitable for families

October 2018

Why landlords need to work with a compliant letting agent

Scottish landlords and tenants show poor awareness of key deposit rules

September 2018

Why you need to pay attention to inventories

First-time landlord? Here’s what you need to know

August 2018

Why it’s important to respond quickly to repairs requests

Why is tenant referencing so important?

July 2018

Landlords - how can you boost the security of your rental properties?

Post navigation How to attract long-term tenants to your rental property

What do landlords need to do to be successful in 2018?

Post navigation New rules for Scottish letting agents: what do landlords need to know?

Post navigation What turns tenants off when viewing a rental property?

Here is why effective marketing is vital when letting your home

Post navigation Dates for a landlords diary in 2018

Post navigation Landlords: here is some reasons why tenants do not get their deposits back

The rise of lifetime renting – why is this good news for landlords?

June 2018

The importance of good transport links to tenants